To fulfill a brand promise
Getinge Infection Control AB
A series of carts for hospitals and laboratory environments is the first visible proof when a successful Swedish industry has taken a step towards a more customer-and user-focused innovation development. Learn how Getinge Infection Control with the help of LOTS fulfills its customer promise, improves everyday life for lab
and hospital staff across the world – and is praised by a
unanimous jury in Germany.
Getinge takes care of the cleaning chain in hospitals and laboratories. For example, hospitals will start their customer promise when soiled instruments come out after surgery – and ends when they are back again for another operation, 100% sterile.
In order to strengthen its offering Getinge needed to streamline the flow of supplies further. Therefore, they turned to LOTS to find out how.
When we spoke with the staff and studied their work, we soon realized that the weak points lay in the wagons that transported the supplies. They had sore shoulders and back from the heavy lifting, time pressure and non-ergonomic carts that are often laden with several hundred kilos of cargo.
”Getinge Smart” is the name of the next-generation cart family. To improve staff’s daily routines, and improve the flow of goods throughout the hospital we created design solutions down to the smallest detail. This includes the recessed control panel in the ergonomic handle, the lightweight frame and quality wheels, with features such as electric drive and height-adjustable tables. Coordinated modules and features not only creates a unique Getinge recognition, it also paves the way for reduced production costs and easy material separation for recycling.
These details – and to create a better everyday life for the previously low priority sterile staff – were crucial when the cart series Getinge Smart was praised with the Red Dot Design award in 2012.